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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Anchor

Hazel End Care Home

Kitchener Road, Bishop'S Stortford, CM23 1EN

Goodpublished 9 November 2022, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Hazel End Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Hazel End Care Home

2 rated inspections over a year: the service has held its Good rating throughout.

  1. November 2022Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. April 2022Good
    Safe: GoodWell-led: Good
  3. March 2021Inspected but not rated
    Safe: Inspected but not rated
  4. November 2022

    Registered with the Care Quality Commission on 3 November 2022.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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