CQC report explained · a nursing home, run by Hallmark Care Homes

Hallmark Admiral Court Luxury Care Home

Manchester Drive, Leigh-on-Sea, SS9 3HP

Outstandingpublished 4 April 2020, 6 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Outstanding; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Outstanding; Are people treated with kindness and dignity?
Responsive?: Outstanding; Is care built around the person? Care plans, activities, complaints.
Well-led?: Outstanding; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Hallmark Admiral Court Luxury Care Home on 7 July 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Hallmark Admiral Court Luxury Care Home

4 rated inspections over 4 years: the service has improved, from Requires improvement to Outstanding.

July 2021Inspected but not ratedcurrent rating
Safe: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
April 2020Outstandingup from Good
Safe: GoodEffective: OutstandingCaring: OutstandingResponsive: OutstandingWell-led: Outstanding
We are reading this report · the original is on cqc.org.uk
August 2017Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
July 2016Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
November 2015Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
July 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
May 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
May 2012
Registered with the Care Quality Commission on 29 May 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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