Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Milestones Trust

Greengates

697-699 Southmead Road, Bristol, BS34 7QY

Goodpublished 25 December 2019, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Greengates on 25 December 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Greengates

3 rated inspections over 5 years: the service has held its Good rating throughout.

  1. December 2019Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. June 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. December 2014Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Outstanding

    Read this report on cqc.org.uk

  4. January 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. June 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. May 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. November 2010

    Registered with the Care Quality Commission on 11 November 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Milestones Trust

34 other services on the CQC register. A pattern across a group tells you more than one report.

218 Kingsway

Bristol, BS5
Good
Residential
Rated 6 years agocare home

24 Windermere

Swindon, SN3
Good
Residential
Rated 6 years agocare home
Nearby

Other care homes near Bristol

All in South Gloucestershire

Dearbourne Manor

Bristol, BS10 · 0.6 km
Good
NursingDementia
Rated 3 years agocare home

Woodhouse

Bristol, BS10 · 1.5 km
Good
Residential
Rated 3 years agocare home

Stewart Court

Bristol, BS10 · 1.8 km
Good
Residential
Rated 3 years agocare home

Field House

Bristol, BS7 · 1.8 km
Good
Nursing
Rated 3 years agocare home

Cricklade House

Bristol, BS10 · 1.8 km
Good
Residential
Rated 7 years agocare home