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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Milestones Trust

24 Windermere

24 Windermere, Liden, Swindon, SN3 6JZ

Goodpublished 11 January 2020, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for 24 Windermere. That is usual for a newly registered service.

The story over the years

Every inspection of 24 Windermere

3 rated inspections over 5 years: the service has held its Good rating throughout.

  1. January 2020Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. May 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. February 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. November 2024

    Registered with the Care Quality Commission on 4 November 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Milestones Trust

34 other services on the CQC register. A pattern across a group tells you more than one report.

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