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CQC report explained · a nursing home, run by BUPA Group

Freelands Croft Care Home

Redfields Lane, Fleet, GU52 0RB

Goodpublished 24 May 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Freelands Croft Care Home on 24 May 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Freelands Croft Care Home

6 rated inspections over 7 years: the service has held its Good rating throughout.

  1. May 2022Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. March 2021Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. December 2019Goodstayed Good
    Responsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. April 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. March 2016Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. February 2016Inadequatedown from Good
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  7. March 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  8. October 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. August 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. February 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. October 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  12. January 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  13. October 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  14. November 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  15. March 2011

    Registered with the Care Quality Commission on 10 March 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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