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CQC report explained · a residential care home, run by Cygnet Health Care

Elston House

Top Street, Elston, Newark, NG23 5NP

Outstandingpublished 13 November 2020, 5 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Outstanding
Is care built around the person? Care plans, activities, complaints.
Well-led?
Outstanding
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Elston House on 13 November 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Elston House

2 rated inspections over 2 years: the service has held its Outstanding rating throughout.

  1. November 2020Outstandingcurrent ratingstayed Outstanding
    Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Outstanding

    We are reading this report · the original is on cqc.org.uk

  2. July 2018Outstanding

    We are reading this report · the original is on cqc.org.uk

  3. June 2015

    Registered with the Care Quality Commission on 16 June 2015.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Cygnet Care Services Limited

10 other services on the CQC register. A pattern across a group tells you more than one report.

Broughton Lodge

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Devon Lodge

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Nightingale

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