Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Cygnet Health Care

Devon Lodge

23a Grange Road, Hedge End, Southampton, SO30 2FL

Requires improvementpublished 2 March 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Devon Lodge on 2 March 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Devon Lodge

4 rated inspections over 5 years: the service has slipped, from Good to Requires improvement.

  1. March 2023Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. March 2022Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. February 2021Goodstayed Good
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. January 2018Good
    Safe: Requires improvementEffective: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. October 2016

    Registered with the Care Quality Commission on 14 October 2016.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Cygnet Care Services Limited

10 other services on the CQC register. A pattern across a group tells you more than one report.

Broughton Lodge

Macclesfield, SK11
Requires improvement
Residential
Rated 3 years agocare home

Elston House

Newark, NG23
Outstanding
Residential
Rated 5 years agocare home

Nightingale

Bournemouth, BH6
Good
Residential
Rated 9 months agocare home
Nearby

Other care homes near Southampton

All in Hampshire

The Laurels

Hedge End, SO30 · 1.1 km
Good
Residential
Rated 3 years agocare home

Lower St Helens

Southampton, SO30 · 1.2 km
Good
Residential
Rated 8 years agocare home