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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Diamond House Care Home

Diamond House

Bennett Street, Downham Market, PE38 9EJ

Goodpublished 26 April 2018, 8 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Diamond House. That is usual for a newly registered service.

The story over the years

Every inspection of Diamond House

2 rated inspections over 2 years: the service has held its Good rating throughout.

  1. April 2018Goodcurrent ratingstayed Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. June 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. January 2025

    Registered with the Care Quality Commission on 10 January 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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