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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Bondcare

County Homes

40 New Hey Road, Wirral, CH49 5LE

Requires improvementpublished 24 June 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Inadequate
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for County Homes. That is usual for a newly registered service.

The story over the years

Every inspection of County Homes

4 rated inspections over 5 years: the service has held its Requires improvement rating throughout.

  1. June 2022Requires improvementcurrent rating
    Safe: InadequateEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. February 2021Inspected but not rated
    Safe: Inspected but not rated
  3. September 2018Goodup from Requires improvement
    Safe: GoodWell-led: Good
  4. September 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  5. February 2017Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  6. May 2024

    Registered with the Care Quality Commission on 13 May 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Bondcare Willington Limited

5 other services on the CQC register. A pattern across a group tells you more than one report.

Allington House

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Good
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Rated 6 years agocare home

Birch Tree Manor

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Richmond Court

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Good
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Rated 7 months agocare home
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