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CQC report explained · a nursing home, run by Springcare Group

Oxton Grange Care Home

51-53 Bidston Road, Prenton, CH43 6UJ

Goodpublished 1 February 2024, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Inspectors found that risks were assessed and managed, medicines were administered safely, infection control was effective and there were enough suitably recruited staff.
Effective?
Good
This area was not inspected during this visit. Its previous rating was used when calculating the overall rating.
Caring?
Good
This area was not inspected during this visit. Its previous rating was used when calculating the overall rating.
Responsive?
Good
This area was not inspected during this visit. Its previous rating was used when calculating the overall rating.
Well-led?
Good
Inspectors found an open, positive culture, approachable management and robust systems for monitoring quality, risks and learning from incidents.
The latest report, explained

What inspectors found, February 2024

Rated Good; inspectors found safe, kind care and strong management systems.

This was a focused inspection of safe care and management. Inspectors visited on 23 and 30 November 2023. They spoke with residents, relatives, staff and health professionals, and checked care records, medicines, staff files and management records.

The home was rated Good for Safe and Well-led. Inspectors found that risks were managed, medicines were given safely, infection control was effective and there were enough suitable staff. People said they felt safe and staff understood how to protect them from abuse.

Inspectors also found a friendly and open culture. Care plans were reviewed, managers listened to feedback and quality checks were working well. The home was still nearly at the end of an extensive refurbishment programme.

What inspectors praised

  • People felt safe

    Residents and relatives told inspectors they felt safe. Staff had safeguarding training and knew how to report concerns.

    “People and their loved ones told us they felt safe supported by Oxton Grange Care staff.” from the report

  • Risks were managed

    The home assessed risks including moving and handling, diabetes, skin care and safe swallowing. Staff took action to reduce these risks.

    “Risks to people were assessed and mitigated. Areas of risk considered included; supporting people with moving and handling, diabetes, skin integrity and safe swallowing.” from the report

  • Medicines were safe

    Medicines were stored and given safely. Records matched stock balances and staff competency was checked.

    “Medicines records were complete and matched stock balances.” from the report

  • Positive management

    Inspectors saw a friendly and supportive culture. Managers listened to people, families and staff, and used audits and incident reviews to improve the service.

    “From our observations there was a friendly, open, positive, and supportive culture at Oxton Grange.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01Has the extensive refurbishment programme now been completed, and are there any remaining works that could affect residents?
  2. 02What further specialist education for staff and families about dementia is planned?
  3. 03How will you tell families about any concerns, incidents or changes in a resident's needs?
  4. 04How often are care plans, medicines and staff practices checked?
  5. 05What activities and social opportunities are currently available for residents?

This was a focused inspection of Safe and Well-led only; the other ratings carried over from the previous inspection in 2018. This explanation was written from the published report of 1 February 2024 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Oxton Grange Care Home

4 rated inspections over 7 years: the service has improved, from Requires improvement to Good.

  1. February 2024Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at Oxton Grange Care Home →

  2. March 2022Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. February 2021Inspected but not rated
    Safe: Inspected but not rated

    Read this report on cqc.org.uk

  4. October 2018Goodup from Requires improvement
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. February 2018Requires improvementstayed Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. July 2017Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. April 2016

    Registered with the Care Quality Commission on 13 April 2016.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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