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CQC report explained · a nursing home, run by Welltower

Coppice Lea

151 Bletchingley Road, Merstham, Redhill, RH1 3QN

Requires improvementpublished 27 November 2025, 9 months ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC published its most recent report on Coppice Lea on 15 November 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Coppice Lea

4 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

  1. November 2019Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. October 2018Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. August 2016Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. August 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. March 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. July 2013

    Registered with the Care Quality Commission on 4 July 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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