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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Mission Care Associate

Clarence House Care Home

40 Sea View Road, Mundesley, Norwich, NR11 8DJ

Goodpublished 9 April 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Clarence House Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Clarence House Care Home

4 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

  1. April 2022Goodcurrent ratingup from Inadequate
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. June 2021Inadequatestayed Inadequate
    Safe: InadequateWell-led: Inadequate
  3. November 2020Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate
  4. April 2019Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  5. April 2025

    Registered with the Care Quality Commission on 1 April 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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