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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Welltower

Albany Lodge

201 St. James's Road, Croydon, CR0 2BZ

Requires improvementpublished 19 December 2025, 8 months ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Albany Lodge. That is usual for a newly registered service.

The story over the years

Every inspection of Albany Lodge

11 rated inspections over 9 years: the service has held its Requires improvement rating throughout.

  1. February 2024Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. April 2023Goodup from Requires improvement
    Safe: GoodWell-led: Good
  3. October 2021Requires improvement
    Safe: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  4. July 2021Inspected but not rated
    Safe: Inspected but not rated
  5. March 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. February 2018Requires improvementstayed Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. October 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  8. September 2017Requires improvementstayed Requires improvement
    Safe: Requires improvement
  9. November 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  10. January 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  11. June 2015Requires improvementstayed Requires improvement
    Safe: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  12. January 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  13. January 2025

    Registered with the Care Quality Commission on 31 January 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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