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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Outstanding

617 services in England are currently rated Outstanding: inspectors found the service performing exceptionally well.

Only a small minority of services reach Outstanding. Inspectors have to find something exceptional, usually in how people are cared for and how the service responds to them.

All servicesCare homesHome care agenciesGoodRequires improvementInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

79 services in East of England

Fonthill House

St Albans, AL3
Outstanding
NursingDementia
Rated 7 years agocare home

Glastonbury Court

Bury St Edmunds, IP33
Outstanding
NursingDementia
Rated 6 years agocare home

Grove Court

Woodbridge, IP12
Outstanding
Nursing
Rated 4 months agocare home

Guyatt House

Cambridge, CB25
Outstanding
Residential
Rated 7 years agocare home

Harleston House

Lowestoft, NR32
Outstanding
ResidentialDementia
Rated 7 years agocare home

Hollycroft

Langford, SG18
Outstanding
Residential
Rated 5 months agocare home

Highwater House

Norwich, NR2
Outstanding
Residential
Rated 7 years agocare home

Jubilee House

Woodbridge, IP12
Outstanding
Residential
Rated 9 years agocare home

Kevlin House

North Walsham, NR28
Outstanding
ResidentialDementia
Rated 7 years agocare home

Lighthouse

Westcliff-on-Sea, SS0
Outstanding
Residential
Rated 8 years agocare home

Manor Lodge

Chelmsford, CM2
Outstanding
NursingDementia
Rated 19 months agocare home

Mill Lane

Cambridge, CB24
Outstanding
Residential
Rated 7 years agocare home
Reading a rating

What Outstanding means for your family

Fewer than one in twenty services reach Outstanding, and inspectors have to be able to say what is exceptional about it, not just that nothing was wrong. Most Outstanding ratings are earned on the Caring and Responsive questions: how people are treated, and how the service adapts to them.

Outstanding ratings can be old. The CQC does not re-inspect well-rated services on a fixed cycle, so check the date on each page and whether the manager named in the report is still there.

Another option

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Find a private carerHow PrimeCarers works