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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Priory CC148

Willowbrook

363 Aldridge Road, Perry Barr, Birmingham, B44 8BW

Goodpublished 1 February 2024, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Willowbrook. That is usual for a newly registered service.

The story over the years

Every inspection of Willowbrook

3 rated inspections over 7 years: the service has held its Good rating throughout.

  1. February 2024Goodcurrent ratingdown from Outstanding
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. December 2018Outstandingup from Good
    Safe: GoodCaring: OutstandingWell-led: Outstanding
  3. August 2016Good
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good
  4. May 2026

    Registered with the Care Quality Commission on 7 May 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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