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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by My the Orchards

Willow Tree House

3 Sutton Road, Mansfield, NG18 5ET

Goodpublished 5 January 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Willow Tree House on 5 January 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Willow Tree House

5 rated inspections over 5 years: the service has held its Good rating throughout.

  1. January 2022Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. August 2021Requires improvementup from Inadequate
    Safe: InadequateWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. July 2021Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  4. January 2020Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. November 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  6. August 2016

    Registered with the Care Quality Commission on 23 August 2016.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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