Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Stephen Geach

Willow Lodge Care Home

11-15 Stein Road, Emsworth, PO10 8LB

Requires improvementpublished 24 June 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Willow Lodge Care Home on 24 June 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Willow Lodge Care Home

5 rated inspections over 7 years: the service has slipped, from Good to Requires improvement.

  1. June 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. February 2021Goodup from Requires improvement
    Safe: Requires improvementWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. January 2021Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. August 2020Inspected but not rated
    Safe: Inspected but not ratedWell-led: Inspected but not rated

    Read this report on cqc.org.uk

  5. January 2019Goodstayed Good
    Safe: GoodEffective: Requires improvementResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  6. April 2016Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  7. September 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. October 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. November 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. October 2012

    Registered with the Care Quality Commission on 11 October 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Stephen Geach

1 other service on the CQC register. A pattern across a group tells you more than one report.

Nearby

Other care homes near Emsworth

All in West Sussex

Glebe House

Southbourne, PO10 · 0.0 km
Good
Residential
Rated 7 years agocare home

Prinsted Care Home

Emsworth, PO10 · 0.4 km
Requires improvement
ResidentialDementia
Rated 9 months agocare home

Hambrook Meadows

Chichester, PO18 · 1.8 km
Good
Residential
Rated 6 years agocare home

The Oaks Care Home

Emsworth, PO10 · 2.2 km
Good
ResidentialDementia
Rated 3 years agocare home

Brighton Lodge

Emsworth, PO10 · 2.2 km
Requires improvement
Residential
Rated 2 years agocare home