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CQC report explained · a residential care home, run by WCS Care Group

Westlands

Oliver Street, Rugby, CV21 2EX

Requires improvementpublished 22 March 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Westlands on 22 March 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Westlands

4 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

  1. March 2023Requires improvementcurrent rating
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. September 2020Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. February 2020Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. August 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Outstanding

    Read this report on cqc.org.uk

  5. June 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Outstanding

    Read this report on cqc.org.uk

  6. August 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. July 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. August 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. January 2011

    Registered with the Care Quality Commission on 27 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by WCS Care Group Limited

12 other services on the CQC register. A pattern across a group tells you more than one report.

Attleborough Grange

Nuneaton, CV11
Requires improvement
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Rated 3 years agocare home

Castle Brook

Kenilworth, CV8
Good
ResidentialDementia
Rated 6 years agocare home

Dewar Close

Rugby, CV22
Good
ResidentialDementia
Rated 13 months agocare home

Drayton Court

Nuneaton, CV10
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Drovers House

Rugby, CV21
Requires improvement
ResidentialDementia
Rated last monthcare home

Fairfield

Coventry, CV7
Good
ResidentialDementia
Rated 10 months agocare home
Nearby

Other care homes near Rugby

Poppy Place

Rugby, CV21 · 0.4 km
Good
ResidentialDementia
Rated 7 years agocare home

Milner House

Rugby, CV22 · 0.4 km
Good
ResidentialDementia
Rated 6 years agocare home

Woodville House

Rugby, CV22 · 0.5 km
Good
ResidentialDementia
Rated 6 years agocare home

Granville House

Rugby, CV21 · 0.8 km
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Moultrie Road

Rugby, CV21 · 0.8 km
Good
Nursing
Rated 7 years agocare home