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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by DHCH14

Westcliffe Manor

21 Westcliffe Road, Southport, PR8 2BL

Goodpublished 19 July 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Westcliffe Manor. That is usual for a newly registered service.

The story over the years

Every inspection of Westcliffe Manor

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. July 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. May 2025

    Registered with the Care Quality Commission on 22 May 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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