Waterside Care Home

• Risk management

  Care records contained risk assessments and staff monitored the environment to reduce risks. Inspectors also found evidence of learning to help prevent wounds.

  “People's care records included risk assessments guiding staff to reduce the risk of inappropriate care.” from the report

• Medicines safety

  Senior staff were trained to give medicines safely, and their skills were checked. Records included information about doses, timing, purpose and possible side effects.

  “The registered manager underpinned this with competency checks of their skills.” from the report

• Staff availability

  People and relatives said there were enough staff. Inspectors saw staff working in a calm and unhurried way.

  “There always seems to be staff around, which makes me feel [my relative] is safe and well looked after.” from the report

• Management oversight

  Managers used audits and other checks to monitor quality and safety. People were consulted about their care and the home environment.

  “The management team had good oversight of quality assurance to ensure everyone lived and worked in a safe environment.” from the report

Inspectors raised no specific concerns in this report.