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CQC report explained · a residential care home, run by Blue Star Care

Venetia House

348 Aylestone Road, Leicester, LE2 8BL

Goodpublished 3 October 2023, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Venetia House on 3 October 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Venetia House

7 rated inspections over 7 years: the service has held its Good rating throughout.

  1. October 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. May 2023Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. January 2023Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  4. April 2022Inspected but not rated
    Safe: InadequateEffective: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  5. August 2021Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  6. March 2021Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  7. September 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  8. January 2017Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  9. January 2022

    Registered with the Care Quality Commission on 14 January 2022.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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