Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by CareTech Community Services

Vancouver Road

16 Vancouver Road, Forest Hill, London, SE23 2AF

Goodpublished 22 January 2020, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Vancouver Road on 22 January 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Vancouver Road

3 rated inspections over 5 years: the service has held its Good rating throughout.

  1. January 2020Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. June 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. April 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. December 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. September 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. March 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. September 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. November 2010

    Registered with the Care Quality Commission on 25 November 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by CareTech Community Services Limited

20 other services on the CQC register. A pattern across a group tells you more than one report.

196 High Street

Rickmansworth, WD3
Good
Residential
Rated 13 months agoReport explained

19 Wheelwright Road

Birmingham, B24
Requires improvement
Residential
Rated 2 years agoReport explained

Byron Court

Bedford, MK40
Good
Residential
Rated 4 years agocare home

34 Porthill Bank

Newcastle-under-Lyme, ST5
Requires improvement
Residential
Rated 6 years agocare home
Nearby

Other care homes near London

All in Lewisham

Colin Care Home

London, SE23 · 0.6 km
Good
Residential
Rated 6 years agocare home

Aster House

London, SE23 · 0.8 km
Good
Residential
Rated 6 years agocare home

St Jude's House

London, SE6 · 0.9 km
Good
Residential
Rated 16 months agocare home