Tyspane

The home had reviewed its premises and replaced carpets where needed. Inspectors found the premises clean and free from unpleasant smells.

“The premises were clean throughout and there were no malodours.” from the report

Inspectors found enough suitably trained and experienced staff to meet people's needs. Staffing levels were regularly reviewed using a dependency tool.

“There were enough suitably trained and qualified staff to meet people's needs in a timely way.” from the report

Staff gave medicines as prescribed, followed instructions for medicines given when needed, and had their competence checked.

“People received their medicines as prescribed. We witnessed part of a medicine round and observed staff administering medicines to people consistently and safely.” from the report

Risk assessments were kept up to date and changes were made when people's circumstances changed. Incidents were reviewed and lessons were shared with staff.

“Records confirmed safety checks and maintenance work was carried out to make sure the premises and equipment were in safe working order.” from the report

The home had introduced a new management structure, regular audits and more support for staff. Inspectors found that concerns were identified and action was taken.

“These areas had improved immediately after that inspection and there were now robust premises and maintenance audits.” from the report

There was no registered manager in post during the inspection. A new manager had started and planned to register, so families should check that this has been completed and that the management arrangements remain stable.

“At the time of our inspection there was not a registered manager in post.” from the report