CQC report explained · a residential care home, run by Arterne Care

Thornbury Villa

128 Peverell Park Road, Peverell, Plymouth, PL3 4NE

Goodpublished 7 October 2022, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Thornbury Villa on 7 October 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Thornbury Villa

4 rated inspections over 7 years: the service has held its Good rating throughout.

October 2022Goodcurrent rating
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
May 2021Inspected but not rated
Safe: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
January 2020Outstandingup from Good
Safe: GoodEffective: OutstandingCaring: OutstandingResponsive: GoodWell-led: Good
May 2017Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
April 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
February 2021
Registered with the Care Quality Commission on 1 February 2021.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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