CQC report explained · a residential care home, run by Mrs Helen Judith Walsh

The White House Falmouth

128 Dracaena Avenue, Falmouth, TR11 2ER

Requires improvementpublished 28 April 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Requires improvement; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on The White House Falmouth on 28 April 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of The White House Falmouth

6 rated inspections over 7 years: the service has held its Requires improvement rating throughout.

April 2023Requires improvementcurrent ratingstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
February 2023Requires improvementdown from Good
Safe: Requires improvementWell-led: Inadequate
We are reading this report · the original is on cqc.org.uk
October 2019Goodstayed Good
Safe: GoodEffective: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
March 2017Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
August 2016Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementResponsive: Requires improvement
Read this report on cqc.org.uk
February 2016Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Good
Read this report on cqc.org.uk
August 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
June 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
August 2011
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2011
Registered with the Care Quality Commission on 5 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in care How PrimeCarers works

Nearby