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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Pinnacle Care Homes Sussex

The Heathers

162-164 Salvington Road, Durrington, Worthing, BN13 2JU

Goodpublished 13 January 2026, 7 months ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Heathers. That is usual for a newly registered service.

The story over the years

Every inspection of The Heathers

4 rated inspections over 7 years: the service has held its Good rating throughout.

  1. June 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. February 2021Inspected but not rated
    Safe: Inspected but not rated
  3. August 2019Goodup from Requires improvement
    Safe: GoodWell-led: Good
  4. September 2018Requires improvementdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  5. February 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. March 2025

    Registered with the Care Quality Commission on 5 March 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Pinnacle Care Homes Sussex Limited

1 other service on the CQC register. A pattern across a group tells you more than one report.

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