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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Viomar Care Homes

The Haven Rest Home

218 Worcester Road, Droitwich, WR9 8AY

Goodpublished 25 April 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Haven Rest Home. That is usual for a newly registered service.

The story over the years

Every inspection of The Haven Rest Home

5 rated inspections over 8 years: the service has improved, from Requires improvement to Good.

  1. April 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. December 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  3. November 2018Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  4. January 2016Goodup from Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  5. March 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  6. February 2025

    Registered with the Care Quality Commission on 3 February 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Viomar Care Homes Limited

1 other service on the CQC register. A pattern across a group tells you more than one report.

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