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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by The Council of St Monica Trust

The Garden House

Cote Lane, Westbury-on-Trym, Bristol, BS9 3TW

Goodpublished 3 August 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on The Garden House on 3 August 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of The Garden House

5 rated inspections over 9 years: the service has held its Good rating throughout.

  1. August 2023Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. May 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. April 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. August 2015Goodstayed Good
    Safe: Requires improvement

    Read this report on cqc.org.uk

  5. January 2015Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  6. January 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. August 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. February 2011

    Registered with the Care Quality Commission on 18 February 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by The Council of St Monica Trust

3 other services on the CQC register. A pattern across a group tells you more than one report.

John Wills House

Bristol, BS10
Outstanding
NursingResidentialDementia
Rated 6 years agocare home

The Russets

Sandford, BS25
Good
NursingDementia
Rated 5 years agocare home
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