CQC report explained · a residential care home, run by The Croft ECM Care

The Croft Residential Home

22 College Road, Newton Abbot, TQ12 1EQ

Goodpublished 4 January 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on The Croft Residential Home on 4 January 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of The Croft Residential Home

3 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

January 2023Goodcurrent ratingup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
October 2021Requires improvementstayed Requires improvement
Safe: GoodResponsive: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
September 2019Requires improvement
Safe: Requires improvementResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
September 2018
Registered with the Care Quality Commission on 28 September 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Newton Abbot, TQ12 · 0.9 km

Good

Residential

Rated 4 years agocare home