Willow Tree Lodge
Basingstoke, RG22 · 0.1 km
Residential
Rated 8 years agocare home
CQC report explained · a residential care home, run by Care Opportunities
The Conifers
228 Kempshott Lane, Basingstoke, RG22 5LR
Outstandingpublished 15 May 2019, 7 years ago
Rated Outstanding: inspectors found the service performing exceptionally well.
The five questions inspectors ask
- Safe?
- Good
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Outstanding
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Outstanding
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Outstanding
- Is the service run well? The manager, the culture, how problems get found and fixed.
The report
We have not explained this report yet
The CQC published its most recent report on The Conifers on 15 May 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.
Read the report on cqc.org.ukThe story over the years
Every inspection of The Conifers
2 rated inspections over 3 years: the service has held its Outstanding rating throughout.
- May 2019Outstandingcurrent ratingstayed OutstandingSafe: GoodEffective: OutstandingCaring: OutstandingResponsive: GoodWell-led: Outstanding
- April 2016OutstandingSafe: GoodEffective: OutstandingCaring: OutstandingResponsive: GoodWell-led: Good
- August 2013
Report published without a new overall rating.
- September 2012
Report published without a new overall rating.
- November 2011
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 19 November 2010.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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