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CQC report explained · a nursing home, run by Chartwell Care Services

The Coach House

10 Woodward Heights, Grays, RM17 5RR

Goodpublished 6 November 2025, 9 months ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC published its most recent report on The Coach House on 24 February 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of The Coach House

2 rated inspections over 4 years: the service has slipped, from Good to Requires improvement.

  1. February 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. December 2018Good
    Safe: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. December 2017

    Registered with the Care Quality Commission on 14 December 2017.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

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Same provider

Other services run by Chartwell Care Services Limited

4 other services on the CQC register. A pattern across a group tells you more than one report.

Barkby Road

Leicester, LE7
Good
Residential
Rated 6 years agocare home

Milligan Road

Leicester, LE2
Requires improvement
ResidentialDementia
Rated 2 years agocare home
Nearby

Other care homes near Grays

Hollyrose House

Grays, RM16 · 0.7 km
Good
ResidentialDementia
Rated 8 years agocare home

Meesons Lodge

Grays, RM17 · 1.1 km
Good
Residential
Rated 4 years agocare home

Grays Court

Grays, RM17 · 1.2 km
Good
NursingDementia
Rated 3 years agocare home