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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Corserv Solutions

The Bungalow

38 Polweath Road, Penzance, TR18 3PN

Goodpublished 1 November 2019, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Bungalow. That is usual for a newly registered service.

The story over the years

Every inspection of The Bungalow

3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

  1. November 2019Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. March 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. April 2016Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  4. July 2024

    Registered with the Care Quality Commission on 1 July 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Corserv Solutions Ltd

2 other services on the CQC register. A pattern across a group tells you more than one report.

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