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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Woodleigh Healthcare

The Big House

135 Evington Lane, Leicester, LE5 5PS

Goodpublished 13 April 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for The Big House. That is usual for a newly registered service.

The story over the years

Every inspection of The Big House

2 rated inspections over a year: the service has improved, from Requires improvement to Good.

  1. April 2022Goodcurrent rating
    Safe: GoodEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. January 2022Inspected but not rated
    Safe: Inspected but not rated
  3. August 2021Requires improvement
    Safe: InadequateEffective: Requires improvementWell-led: Requires improvement
  4. October 2024

    Registered with the Care Quality Commission on 31 October 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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