CQC report explained · a residential care home, run by Tendercare Home

Tendercare Home Ltd

237-239 Oldbury Road, Rowley Regis, B65 0PP

Goodpublished 21 October 2021, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Tendercare Home Ltd on 21 October 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Tendercare Home Ltd

5 rated inspections over 6 years: the service has held its Good rating throughout.

October 2021Goodcurrent ratingup from Inadequate
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
February 2021Inadequatedown from Good
Safe: InadequateWell-led: Inadequate
We are reading this report · the original is on cqc.org.uk
March 2020Goodup from Requires improvement
Safe: GoodWell-led: Good
Read this report on cqc.org.uk
October 2019Requires improvementdown from Good
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
February 2016Good
Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
December 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
April 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
May 2012
Registered with the Care Quality Commission on 16 May 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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