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CQC report explained · a nursing home, run by Grov

Talbot House Care Home

28-30 Talbot Street, Rugeley, WS15 2EG

Requires improvementpublished 30 June 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Talbot House Care Home on 30 June 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Talbot House Care Home

6 rated inspections over 7 years: the service has held its Requires improvement rating throughout.

  1. June 2022Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. December 2021Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateWell-led: Inadequate

    We are reading this report · the original is on cqc.org.uk

  3. April 2021Inadequatedown from Good
    Safe: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  4. March 2018Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. September 2016Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. July 2015Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. May 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. February 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. September 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. March 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. November 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  12. January 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  13. October 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  14. January 2011

    Registered with the Care Quality Commission on 7 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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