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CQC report explained · a residential care home, run by Stockton-on-Tees Borough Council

31 Oak Road

29-31 Oak Road, Eaglescliffe, Stockton-on-Tees, TS16 0AT

Goodpublished 30 December 2022, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on 31 Oak Road on 30 December 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of 31 Oak Road

3 rated inspections over 7 years: the service has held its Good rating throughout.

  1. December 2022Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. December 2017Goodstayed Good
    Safe: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. December 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. October 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. May 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. February 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. February 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. March 2011

    Registered with the Care Quality Commission on 11 March 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Stockton-on-Tees Borough Council

2 other services on the CQC register. A pattern across a group tells you more than one report.

Rosedale Centre

Stockton-on-Tees, TS19
Good
ResidentialDementia
Rated 3 years agocare home

1 Lanark Close

Stockton-on-Tees, TS19
Good
Residential
Rated 6 years agocare home
Nearby

Other care homes near Stockton-on-Tees

Reuben Manor

Stockton-on-Tees, TS16 · 1.9 km
Good
ResidentialDementia
Rated 5 years agocare home

Darlington Road

Stockton-on-Tees, TS18 · 2.1 km
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Rated 3 years agocare home

Edwardian

Stockton-on-Tees, TS18 · 2.5 km
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Rated 2 months agocare home

Lorne House

Stockton-on-Tees, TS18 · 2.5 km
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Rated 3 years agocare home