Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Choice Retirement Home

Southbourne Care Home

Cary Avenue, Torquay, TQ1 3QT

Goodpublished 18 February 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Southbourne Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Southbourne Care Home

7 rated inspections over 8 years: the service has improved, from Requires improvement to Good.

  1. February 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. February 2021Inspected but not rated
    Safe: Inspected but not rated
  3. October 2019Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good
  4. October 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. July 2017Requires improvementstayed Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  6. June 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  7. March 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  8. May 2015Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  9. September 2024

    Registered with the Care Quality Commission on 2 September 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Choice Retirement Home Limited

1 other service on the CQC register. A pattern across a group tells you more than one report.

Nearby

Other care homes near Torquay

All in Torbay

Choice Care Home

Torquay, TQ1 · 0.0 km
Good
ResidentialDementia
Rated 3 years agocare home

Beechcroft

Torquay, TQ1 · 0.2 km
Requires improvement
ResidentialDementia
Rated 7 months agocare home

Lorna House

Torquay, TQ1 · 0.3 km
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Dean House

Torquay, TQ1 · 0.3 km
Good
Residential
Rated 7 years agocare home