CQC report explained · a residential care home, run by Royal Mencap Society

Shining Star

562 Green Lanes, Goodmayes, Ilford, IG3 9LW

Goodpublished 26 February 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Shining Star on 26 February 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Shining Star

5 rated inspections over 7 years: the service has held its Good rating throughout.

February 2022Goodcurrent ratingup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
March 2021Requires improvementdown from Good
Safe: Requires improvementEffective: Inspected but not ratedResponsive: Inspected but not ratedWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
December 2019Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
April 2017Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
May 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
November 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2012
Registered with the Care Quality Commission on 19 October 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Corby, NN18

Good

Residential

Ilford, IG3 · 0.5 km

Good

Residential

Rated 3 years agocare home