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CQC report explained · a residential care home, run by R&K Shamrock House

Shamrock House

69 Hook Road, Goole, DN14 5JN

Requires improvementpublished 30 June 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Shamrock House. That is usual for a newly registered service.

The story over the years

Every inspection of Shamrock House

4 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

  1. June 2022Requires improvementcurrent ratingstayed Requires improvement
    Safe: GoodEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. February 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  3. May 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  4. May 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. July 2014Inspected but not rated
  6. November 2024

    Registered with the Care Quality Commission on 5 November 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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