Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Serenity Care

Serenity UK Limited

86 Partridge Knoll, Purley, CR8 1BT

Goodpublished 20 May 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Serenity UK Limited on 20 May 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Serenity UK Limited

3 rated inspections over 5 years: the service has held its Good rating throughout.

  1. May 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. January 2023Requires improvementdown from Good
    Safe: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. June 2018Good
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. May 2016

    Registered with the Care Quality Commission on 16 May 2016.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Nearby

Other care homes near Purley

All in Croydon

Warren Court

Purley, CR8 · 0.7 km
Good
NursingDementia
Rated 17 months agoReport explained

Highfield House

Purley, CR8 · 0.8 km
Good
Nursing
Rated 21 months agocare home

Brighton Road

Purley, CR8 · 0.9 km
Good
Residential
Rated 5 months agocare home

Liberty Lodge

Purley, CR8 · 0.9 km
Good
Residential
Rated 6 years agocare home