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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home

Roxburgh House

29-31 Roxburgh Road, Westgate-on-Sea, CT8 8RX

Goodpublished 10 February 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Roxburgh House. That is usual for a newly registered service.

The story over the years

Every inspection of Roxburgh House

7 rated inspections over 8 years: the service has held its Good rating throughout.

  1. February 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. December 2021Requires improvementup from Inadequate
    Safe: Requires improvementWell-led: Requires improvement
  3. June 2021Inadequatestayed Inadequate
    Safe: InadequateWell-led: Inadequate
  4. November 2020Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate
  5. January 2020Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
  6. June 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  7. March 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  8. August 2024

    Registered with the Care Quality Commission on 1 August 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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