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CQC report explained · a residential care home, run by Rose Cottage RCH

Rose Cottage

14 Kipping Lane, Thornton, Bradford, BD13 3EL

Goodpublished 21 February 2024, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Inspectors found medicines, risk assessments, infection control, staffing and recruitment had improved and were safe. Safeguarding procedures and accident and incident reviews were also in place.
Effective?
Good
Staff had the training needed for their roles. People received suitable food and drink, their care needs were assessed and reviewed, and consent and best-interest processes were recorded.
Caring?
Good
This key question was not inspected during this follow-up. The report says ratings for key questions not inspected were carried over from the last inspection.
Responsive?
Good
This key question was not inspected during this follow-up. The report says ratings for key questions not inspected were carried over from the last inspection.
Well-led?
Good
Inspectors found improved quality checks, clear action plans and effective leadership from the provider and new manager. Feedback from people, relatives and staff was positive.
The latest report, explained

What inspectors found, February 2024

Rated Good; inspectors found major improvements in safety, care and management, and the home is no longer in special measures.

This was an unannounced follow-up inspection after the home was rated Inadequate in July 2023 and placed in special measures. Inspectors visited on 24 and 31 January 2024. They spoke with people, relatives and staff, observed care, and checked care, medicines, recruitment and management records.

The home was rated Good for Safe, Effective and Well-led. Inspectors found medicines were managed safely, risks were assessed, staffing had improved, and recruitment checks were now robust. They also found accurate care records, suitable training, better cleanliness, improved food and drink arrangements, and kind and respectful care.

The provider had addressed the breaches found at the previous inspection. The overall rating improved from Inadequate to Good, and the home was no longer in breach of regulations or in special measures.

What inspectors praised

  • Safer medicines

    Medicines records were accurate, storage was safe and staff administering medicines were trained and competent.

    “Medicines were safely managed and administered in a kind and respectful way.” from the report

  • Improved staffing

    Inspectors found enough staff to meet people's needs. Recruitment checks had also improved.

    “There were enough staff to meet people's needs and keep them safe, and we saw a high staff presence in communal areas.” from the report

  • Cleaner home

    The home had improved its cleaning systems and was described as clean, well maintained and welcoming.

    “The provider had robust cleaning schedules in place which had improved the homes cleanliness, with no malodours present.” from the report

  • Better oversight

    The provider and manager had introduced quality checks that identified problems and recorded actions to address them.

    “Quality assurance systems had been improved and these were effective in identifying shortfalls and had clear action plans for addressing and improving the quality in the service.” from the report
What inspectors were concerned about

  • New management arrangement

    minor

    There was no registered manager at the inspection. The new manager had only been in post for four weeks, although inspectors found effective leadership during the visit.

    “At the time of our inspection there was not a registered manager in post.” from the report
Questions to ask them, based on this report
  1. 01Who is currently responsible for managing the home, and what is the progress towards having a registered manager?
  2. 02How do you now check that staffing levels continue to match people's needs?
  3. 03How often are medicines audits completed, and what happens if an error or missing record is found?
  4. 04How will you make sure the new quality assurance systems continue to identify and fix shortfalls?
  5. 05How are people's care records and risk assessments kept up to date as their needs change?

This was a follow-up inspection of Safe, Effective and Well-led; the report says ratings for key questions not inspected were carried over from the last inspection. This explanation was written from the published report of 21 February 2024 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Rose Cottage

8 rated inspections over 9 years: the service has held its Good rating throughout.

  1. February 2024Goodcurrent ratingup from Inadequate
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at Rose Cottage →

  2. August 2023Inadequatedown from Requires improvement
    Safe: InadequateEffective: Requires improvementWell-led: Inadequate

    We are reading this report · the original is on cqc.org.uk

  3. November 2022Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. December 2021Requires improvementdown from Good
    Safe: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. September 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodWell-led: Good

    Read this report on cqc.org.uk

  6. August 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. May 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  8. November 2014Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good

    Read this report on cqc.org.uk

  9. December 2013

    Registered with the Care Quality Commission on 31 December 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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