Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Chestnuts (Arnesby)

Queens Park Care Home

15 Queens Park Way, Eyres Monsell, Leicester, LE2 9RQ

Requires improvementpublished 7 January 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Queens Park Care Home on 7 January 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Queens Park Care Home

6 rated inspections over 7 years: the service has slipped, from Good to Requires improvement.

  1. January 2023Requires improvementcurrent ratingup from Inadequate
    Safe: GoodEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. October 2022Inadequatedown from Good
    Safe: InadequateEffective: InadequateWell-led: Inadequate

    We are reading this report · the original is on cqc.org.uk

  3. October 2021Goodup from Requires improvement
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. January 2021Requires improvementdown from Good
    Safe: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. March 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  6. April 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  7. August 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. October 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. August 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. December 2010

    Registered with the Care Quality Commission on 31 December 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Chestnuts (Arnesby) Limited

1 other service on the CQC register. A pattern across a group tells you more than one report.

Queens Lodge

Leicester, LE2
Requires improvement
Residential
Rated 4 years agocare home
Nearby

Other care homes near Leicester

All in Leicester

Queens Lodge

Leicester, LE2 · 0.0 km
Requires improvement
Residential
Rated 4 years agocare home

Cooper House

Leicester, LE2 · 1.3 km
Good
ResidentialDementia
Rated 12 months agocare home