CQC report explained · a residential care home, run by Extel

Primrose Hill Farm

The Farm House, Primrose Hill Farm, Meadowsweet Avenue, Birmingham, B38 9QW

Goodpublished 6 January 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Primrose Hill Farm on 6 January 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Primrose Hill Farm

3 rated inspections over 6 years: the service has held its Good rating throughout.

January 2023Goodcurrent ratingstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
February 2019Goodstayed Good
Safe: GoodEffective: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
July 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
April 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
September 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
May 2011
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2010
Registered with the Care Quality Commission on 29 December 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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