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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Portway House Care Home

Portway House Care Home Limited

Newbury Lane, Oldbury, B69 1HF

Requires improvementpublished 31 January 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Portway House Care Home Limited. That is usual for a newly registered service.

The story over the years

Every inspection of Portway House Care Home Limited

2 rated inspections over 2 years: the service has held its Requires improvement rating throughout.

  1. January 2023Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. March 2021Requires improvement
    Safe: Requires improvementResponsive: GoodWell-led: Requires improvement
  3. December 2020Inspected but not rated
    Safe: Inspected but not rated
  4. May 2024

    Registered with the Care Quality Commission on 21 May 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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