CQC report explained · a residential care home, run by Cedarcare (SE)

Pelham House Residential Care Home with Dementia

London Road, Cuckfield, Haywards Heath, RH17 5EU

Requires improvementpublished 19 July 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Pelham House Residential Care Home with Dementia on 19 July 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Pelham House Residential Care Home with Dementia

6 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

July 2023Requires improvementcurrent ratingstayed Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
December 2022Requires improvementstayed Requires improvement
Safe: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
August 2021Requires improvementstayed Requires improvement
Safe: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
September 2019Requires improvementdown from Good
Safe: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
July 2017Goodstayed Good
Safe: GoodWell-led: Good
Read this report on cqc.org.uk
November 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
June 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
March 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
June 2011
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2011
Registered with the Care Quality Commission on 28 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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