OSJCT Southfield House

• Safe staffing and recruitment

  The home had calculated staffing needs and inspectors found staff available to support people. Recruitment checks were completed to help ensure staff were suitable to work there.

  “The provider had completed checks at the point of recruitment including checking staff did not have a criminal record.” from the report

• Medicines

  Inspectors found that people received medicines as prescribed. Staff were trained and had their medicines practice checked.

  “Staff had received training and had their competencies checked so medicines were administered to people safely.” from the report

• Clean and safe environment

  The home was clean and tidy, and staff used protective equipment in line with guidance to reduce infection risks.

  “Staff used protective equipment such as gloves and aprons in line with guidance to minimise the risk of spreading infection.” from the report

• Welcoming culture

  People and relatives described the home as comfortable and welcoming. Relatives were included in activities and events.

  “All family members are welcome to parties etc. They make it more like a home than an institution.” from the report

• Learning from incidents

  The manager reviewed accidents and incidents for patterns. Lessons and changes were shared with staff.

  “The provider ensured lessons learnt from accidents and incidents, complaints and safeguarding were shared with the whole staff team.” from the report

Inspectors raised no specific concerns in this report.