Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Oriel Healthcare

Oriel Care Home

87-89 Hagley Road, Stourbridge, DY8 1QY

Requires improvementpublished 6 April 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Oriel Care Home on 6 April 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Oriel Care Home

4 rated inspections over 4 years: the service has held its Requires improvement rating throughout.

  1. April 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. August 2021Good
    Safe: GoodEffective: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. December 2020Inspected but not rated
    Safe: Inspected but not rated

    Read this report on cqc.org.uk

  4. March 2020Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. March 2019Requires improvement
    Safe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. January 2018

    Registered with the Care Quality Commission on 9 January 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Nearby

Other care homes near Stourbridge

All in Dudley

Parkfield Grange

Stourbridge, DY8 · 0.4 km
Not yet rated
ResidentialDementia
Not yet ratedcare home

Holly Lodge

Stourbridge, DY8 · 0.5 km
Good
ResidentialDementia
Rated 7 years agocare home

Elm Lodge

Stourbridge, DY8 · 0.9 km
Good
Residential
Rated 4 years agocare home

Tudor Manor

Stourbridge, DY8 · 1.0 km
Requires improvement
Residential
Rated 21 months agocare home