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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by WT HI OpCo 1

Orchard Mews

Bentinck Road, Benwell, Newcastle upon Tyne, NE4 6UX

Goodpublished 2 September 2023, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Orchard Mews. That is usual for a newly registered service.

The story over the years

Every inspection of Orchard Mews

4 rated inspections over 8 years: the service has improved, from Requires improvement to Good.

  1. September 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. February 2021Inspected but not rated
    Safe: Inspected but not rated
  3. August 2019Goodstayed Good
    Safe: GoodWell-led: Good
  4. December 2016Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. November 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  6. June 2026

    Registered with the Care Quality Commission on 1 June 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by WT HI OpCo 1 Limited

33 other services on the CQC register. A pattern across a group tells you more than one report.

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