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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Oakwoods Care Operations

Oakwoods Care Home

103 Norwich Road, Fakenham, NR21 8HH

Requires improvementpublished 10 August 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Oakwoods Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Oakwoods Care Home

4 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

  1. August 2022Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. October 2020Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate
  3. December 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  4. December 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. April 2024

    Registered with the Care Quality Commission on 29 April 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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